Client needed help building an Operations team to handle Load Coverage, Carrier Relationships, and Capacity Sourcing for their operations. They also needed a Customer Service team to handle Appointment Setting, Building Loads, and other back-office work. Furthermore, they also required a Carrier Compliance team and an Accounting Support team to assist their Finance Department.
Create an operations team around a Tracking and Visibility Software to increase client enrollment and client retention through Customer Service and Account Management.
The client’s Finance Department needed an Accounting Support Team to assist with different corporate accounting tasks and jobs.
